Current network status and maintenance

Our engineering team made significant progress overnight and continues to work on and closely monitor our servers.

To complete the remaining migrations safely and efficiently, we will temporarily suspend email access on specific servers at intervals throughout the day.

During these periods, email clients and Webmail will be unable to connect. Incoming email will remain securely queued and will be delivered once each migration is complete, with no loss of email.

Website functionality will not be affected.

We will provide the next update at 12:00 SAST.

Our engineering teams will work throughout the weekend to migrate the remaining servers to our high-performance storage tier, with the goal of restoring stable email services before Monday morning.

To complete these migrations safely and efficiently, we may need to temporarily suspend email access on specific servers. During this time, email clients and Webmail will be unable to connect, but incoming email will remain securely queued and will be delivered once the migration is complete.

We will only take this step if absolutely necessary.

Migrations and the targeted platform adjustment rollout continue.

Customers on servers awaiting migration may continue to experience email delays, slow performance and connection timeouts.