System status: Service impacted – we’re working on it Incident History
Incidents
High load Due to Increased Automated Bot Traffic
Monitoring

The volume of automated bot traffic impacting our Managed Hosting products has decreased and the situation has been mitigated. Some customers may still experience intermittent website performance or loading issues as we continue to monitor. Our team remains actively engaged and will provide further updates as needed.

June 8, 2026 at 10:59 AM SAST

Ongoing for 8d

System status

Functionalities

Domain administration

Operational

Orders

Operational

Internal Account Transfers

Operational

Restructures

Operational

Payments

Operational

Customer support

Operational

Services

konsoleH

Operational

xneelo Control Panel

Operational

Authoritative DNS Infrastructure

Operational

Webmail

Operational

Managed Hosting - Email

Operational

xneelo website

Operational

Cloudbric

Operational

SiteBuilder

Operational

Web Hosting

Operational

Managed Servers

Affected

Self-Managed Servers

Operational

Colocation

Operational

Cloud hosting

Operational
Maintenance
Security Notice - Phishing Emails - Emergency maintenance - 2222
Scheduled

Scheduled from May 12, 10:26 AM SAST until May 19, 10:26 AM SAST

  • Maintenance window: undetermined

  • Attending: xneelo System Administrators

  • Summary: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

  • Symptoms: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

May 12, 2026 at 10:26 AM SAST
Managed Server Patches - Planned maintenance - 2353
Scheduled

Scheduled from June 15, 09:00 PM SAST until June 16, 01:00 AM SAST

  • Maintenance window: 4hr

  • Attending: xneelo Engineers

  • Summary: Security patches across our managed fleet, shared and dedicated servers included.

  • Symptoms: Websites and email hosted on the affected server may become inaccessible during the maintenance window for short periods.

June 15, 2026 at 11:33 AM SAST