The volume of automated bot traffic impacting our Managed Hosting products has decreased and the situation has been mitigated. Some customers may still experience intermittent website performance or loading issues as we continue to monitor. Our team remains actively engaged and will provide further updates as needed.
Ongoing for 3d
System status
Functionalities
Functionalities
Domain administration
Operational
Domain administration
Orders
Operational
Orders
Internal Account Transfers
Operational
Internal Account Transfers
Restructures
Operational
Restructures
Payments
Operational
Payments
Customer support
Operational
Customer support
Services
Services
konsoleH
Operational
konsoleH
xneelo Control Panel
Operational
xneelo Control Panel
Authoritative DNS Infrastructure
Operational
Authoritative DNS Infrastructure
Webmail
Operational
Webmail
Managed Hosting - Email
Operational
Managed Hosting - Email
xneelo website
Operational
xneelo website
Cloudbric
Operational
Cloudbric
SiteBuilder
Operational
SiteBuilder
Web Hosting
Operational
Web Hosting
Managed Servers
Affected
Managed Servers
Self-Managed Servers
Operational
Self-Managed Servers
Colocation
Operational
Colocation
Cloud hosting
Operational
Cloud hosting
Scheduled from May 12, 10:26 AM SAST until May 19, 10:26 AM SAST
Maintenance window: undetermined
Attending: xneelo System Administrators
Summary: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
Symptoms: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
Scheduled from June 10, 10:00 PM SAST until June 11, 12:00 AM SAST
Maintenance window:
Attending:
Summary:
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from June 10, 10:00 PM SAST until June 11, 12:00 AM SAST
Maintenance window:
Attending:
Summary:
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from June 12, 10:00 PM SAST until June 13, 12:00 AM SAST
Maintenance window: 2hr
Attending: xneelo Engineers
Summary: File system maintenance
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from June 12, 10:00 PM SAST until June 13, 12:00 AM SAST
Maintenance window: 2hr
Attending: xneelo Engineers
Summary: File system maintenance
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from June 13, 09:00 AM SAST until June 13, 07:00 PM SAST
Maintenance window: 10 hrs
Attending: xneelo Engineers
Summary: Install a new breaker on the A-feed. This will require a full failover to the B feed for the duration of the maintenance window.
Symptoms: To ensure continuity of services during this period, all single power supply devices will be switched to the B-Feed power feeds. Commerce servers and other dual-powered infrastructure will automatically failover to the B-Feed once the A-Feed has been isolated. While we do not anticipate any service interruptions, please take necessary precautions to prepare for this maintenance window.