Current network status and maintenance
Intermittent email connectivity on Shared Servers in Johannesburg
Our engineering team is making progress while continuing to troubleshoot and closely monitor performance of those servers not yet migrated. We have processed a significant volume of queued email, although delivery backlogs remain.
Temporary suspensions of email access may still occur on specific servers while this work continues. Incoming email will remain securely queued for delivery, with no loss of email, and website functionality will not be affected.
Our next update will be Sunday, 15h00 SAST.
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Sep 5, 2026 5:42 PM SAST · Identified
Our engineering team is making progress while continuing to troubleshoot and closely monitor performance of those servers not yet migrated. We have processed a significant volume of queued email, although delivery backlogs remain.
Temporary suspensions of email access may still occur on specific servers while this work continues. Incoming email will remain securely queued for delivery, with no loss of email, and website functionality will not be affected.
Our next update will be Sunday, 15h00 SAST.
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Sep 5, 2026 11:58 AM SAST · Identified
Our engineering team continues to progress with the remaining server migrations and closely monitor performance.
Temporary suspensions of email access may still occur on specific servers while migrations continue. Incoming email will remain securely queued for delivery, with no loss of email, and website functionality will not be affected.
We will no longer provide hourly updates. The next update will be provided at 17:00 SAST.
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Sep 5, 2026 9:02 AM SAST · Identified
Our engineering team made significant progress overnight and continues to work on and closely monitor our servers.
To complete the remaining migrations safely and efficiently, we will temporarily suspend email access on specific servers at intervals throughout the day.
During these periods, email clients and Webmail will be unable to connect. Incoming email will remain securely queued and will be delivered once each migration is complete, with no loss of email.
Website functionality will not be affected.
We will provide the next update at 12:00 SAST.