Current network status and maintenance
Intermittent email connectivity on Shared Servers in Johannesburg
Our engineers are continuing their efforts to restore services on the affected servers. For now, connection remains intermittent across both webmail and email applications.
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Sep 2, 2026 3:47 PM SAST · Investigating
Our engineers are continuing their efforts to restore services on the affected servers. For now, connection remains intermittent across both webmail and email applications.
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Sep 2, 2026 11:46 AM SAST · Investigating
Our engineers are actively working to restore email services on the affected servers.
We apologise for the disruption and appreciate your continued patience.
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Sep 1, 2026 4:23 PM SAST · Investigating
Our engineers are still working to identify the cause of the email delays and connectivity issues experienced on the affected servers.
We appreciate your patience and understanding while we work to restore services to normal.
System Status
konsoleH
xneelo Control Panel
Authoritative DNS Infrastructure
Webmail
Managed Hosting - Email
xneelo website
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Scheduled Maintenance - Sep 3, 2026 6:00 AM SAST - Sep 3, 2026 7:00 AM SAST
Planned maintenance: 2717 - Multiple Shared Server - Hardware Upgrades
Scheduled for: September 3, 06:00 AM SAST until September 3, 07:00 AM SAST
Maintenance window: 1hr
Attending: xneelo Engineers
Summary: www15.cpt1.host-h.net + www16.cpt4.host-h.net
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.