Our engineers have identified the issue and successfully applied a fix. Full functionality for all tools has now been restored.
Ongoing for 11h 13m
System status
Functionalities
Functionalities
Domain administration
Operational
Domain administration
Orders
Affected
Orders
Internal Account Transfers
Operational
Internal Account Transfers
Restructures
Affected
Restructures
Payments
Operational
Payments
Customer support
Operational
Customer support
Services
Services
konsoleH
Affected
konsoleH
xneelo Control Panel
Affected
xneelo Control Panel
Authoritative DNS Infrastructure
Operational
Authoritative DNS Infrastructure
Webmail
Operational
Webmail
Managed Hosting - Email
Affected
Managed Hosting - Email
xneelo website
Operational
xneelo website
Cloudbric
Operational
Cloudbric
SiteBuilder
Operational
SiteBuilder
Web Hosting
Operational
Web Hosting
Managed Servers
Operational
Managed Servers
Self-Managed Servers
Operational
Self-Managed Servers
Colocation
Operational
Colocation
Cloud hosting
Operational
Cloud hosting
Scheduled from July 7, 04:00 PM SAST until July 7, 09:00 PM SAST
Maintenance window: 5 Hours
Attending: xneelo Engineers
Summary: Routine maintenance of our UPS systems.
Regular testing and servicing of our UPS backup power systems ensures that they are available should there be an unplanned power outage.
- Symptoms: No UPS power will be affected during this time and the maintenance is risk as only one UPS will be serviced at a time.
Scheduled from July 7, 09:00 PM SAST until July 7, 11:00 PM SAST
Maintenance window: 2 hours
Attending: xneelo Engineers
Summary: Managed server patching
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from July 8, 06:30 AM SAST until July 8, 07:00 AM SAST
Maintenance window: 30 minutes
Attending: xneelo Engineers
Summary: Full hardware upgrade
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.