The issue has been identified, and email services are returning to normal operation.
You may still experience some delays while queued emails are processed and delivered. We appreciate your patience and apologise for the inconvenience caused.
Ongoing for 12h 49m
The volume of automated bot traffic impacting our Managed Hosting products has decreased and the situation has been mitigated. Some customers may still experience intermittent website performance or loading issues as we continue to monitor. Our team remains actively engaged and will provide further updates as needed.
Ongoing for 10d
System status
Functionalities
Functionalities
Domain administration
Operational
Domain administration
Orders
Operational
Orders
Internal Account Transfers
Operational
Internal Account Transfers
Restructures
Operational
Restructures
Payments
Operational
Payments
Customer support
Operational
Customer support
Services
Services
konsoleH
Operational
konsoleH
xneelo Control Panel
Operational
xneelo Control Panel
Authoritative DNS Infrastructure
Operational
Authoritative DNS Infrastructure
Webmail
Operational
Webmail
Managed Hosting - Email
Operational
Managed Hosting - Email
xneelo website
Operational
xneelo website
Cloudbric
Operational
Cloudbric
SiteBuilder
Operational
SiteBuilder
Web Hosting
Operational
Web Hosting
Managed Servers
Affected
Managed Servers
Self-Managed Servers
Operational
Self-Managed Servers
Colocation
Operational
Colocation
Cloud hosting
Operational
Cloud hosting
Scheduled from May 12, 10:26 AM SAST until May 19, 10:26 AM SAST
Maintenance window: undetermined
Attending: xneelo System Administrators
Summary: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
Symptoms: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.