Current network status and maintenance
Microsoft 365 Service Disruption
Microsoft is experiencing a widespread service disruption affecting Microsoft 365 services, including Outlook, Exchange Online, Teams and SharePoint.
Customers using these services may experience difficulties accessing their mailboxes, sending or receiving emails, or connecting to other Microsoft 365 applications.
Microsoft is working to restore services, although intermittent disruptions may continue.
If you use xneelo-hosted email and are experiencing difficulties accessing your email through Outlook, you can use xneelo Webmail in the interim.
Please note that this workaround does not apply to mailboxes hosted by Microsoft 365.
This issue originates within Microsoft's infrastructure and is not related to xneelo's hosting services.
For further updates, please refer to the Microsoft 365 Service Health Status.
System status: All good
System Status
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Power Maintenance at our Cape Town Data Centre - Planned maintenance - 2911
Scheduled from November 16, 10:00 PM SAST until November 17, 04:00 AM SAST
Maintenance window: 6 Hours
Attending: xneelo Engineers
Summary: Open Access Data Centres (OADC) in Brackenfell, which houses our Cape Town Data Centre, will be performing essential power system maintenance from 16 November at 22:00 to 17 November at 04:00 SAST.
The maintenance requires temporarily switching off the A and B power feeds at set intervals to complete the necessary upgrades. Only one feed will be affected at any given time.
As your equipment is connected to a redundant dual-power supply system, power will automatically switch to the active feed while work is carried out on the other. The emergency backup power systems on the live feed will be fully operational for the duration of the maintenance. This will allow your services to remain operational and protected throughout the maintenance.
- Symptoms: We do not anticipate any impact on your services during this maintenance window, and Xneelo staff will be on standby during the maintenance.